Software is not a purchase that stays finished.
From the day your system goes live the world around it keeps moving. App stores change their rules every year, the components it is built from retire old versions, phones update themselves, and the data inside grows daily. Maintenance is the discipline of absorbing all of that quietly, so your system keeps working as if nothing happened.
Ideal for: Anything live and business-critical, apps on either store, systems handling money or exams.
Built for your situation.
8×5 to 24×7
Cover chosen to match how critical the system is
99.5, 99.9%
Uptime commitments, with service credits
1 hr
Critical-issue response on our highest tier
3 stages
6 things as standard
Yours, exportable any time
Across India and overseas
A clear path from first call to live.
Response and resolution times written down before anything is needed.
Agree
Response and resolution times written down before anything is needed.
Monitor
Uptime, errors and every scheduled job checked on a fixed rhythm.
Report
A written summary each month, whether or not anything broke.
Included as standard.
- A written service agreement before we start
- Uptime and error monitoring
- Scheduled-job success checks, not just fixes
- Security patching and store compliance
- Backups verified as restorable
- A monthly report, whether or not anything broke
What people usually add next.
Answers before you ask.
Written down before we begin: response times, resolution times, included hours, and what counts as a new feature rather than a fix.
You still get the monthly report. Knowing the scheduled jobs ran is the service, fixing them when they do not is the fallback.
Yes, with notice. We would rather you leave than stay on a plan you are not getting value from.
Yes. Much of our work is delivered remotely across India and internationally; we simply prefer to meet where we can.
Then we audit it first and tell you whether it needs rebuilding or repairing. Often repairing is both cheaper and faster.
Your content and business data are yours, always, and exportable at any time. The software itself is licensed to you for your business. Domains and store accounts can sit in your own name if you would prefer that, just tell us.
Tell us what you are trying to build.
